Always on
Core
Resident login, callbox change requests, Your Access Control Vendor review path, Request Dashboard, stale reminders, and Admin Board lookups. The foundation every community starts with.
Ask about CoreCallbox Change Portal
Compare Core & add-ons
One licensed Core portal per community, then modular paid add-ons for vehicles, My Property, vendor codes, board workflows, and more — turned on per site without rebuilding the stack.
Pick a starting point
Hosting and setup are priced by community size and selected modules. Use these summaries to self-select, then confirm the right Core + add-on mix with Cooper Code.
Property add-ons
Vehicles & home
My Property dashboard, vehicles on the callbox form, tokenized vehicle self-service, vendor codes, and rental statistics — layer what your gate and parking workflow needs.
Ask about property add-onsCommunity ops
Board & outreach
Architectural Review, Board Vote, Violations, Annual Meeting, Email Blast, and SMS & Zapier — licensed modules for association operations beyond the callbox queue.
Ask about community opsFeature comparison
Capability detail for Core and paid add-ons. Scroll horizontally on smaller screens — the feature column stays pinned.
| Feature | Licensing |
|---|---|
| Setup | |
| Licensing & hosting One Apps Script project + one Spreadsheet per community. | Dynamic based on property size and licensed modules |
| Site Installer Operator setup for community identity, emails, escalate toggle, and purchased add-ons. | Included |
| Community branding & URL slug Display name and coopercode.dev/[slug] mapping for resident and review links. | Included |
| Resident access | |
| Account & PIN login Secure sign-in with session handling for the resident portal. | Included |
| Magic-link entry One-time emailed login when residents cannot find credentials. | Included |
| Forgot PIN / forgot account Self-serve recovery with rate limits so support is not the only unlock path. | Included |
| My Property dashboard Post-login home for property info and navigation; without it, login lands on the callbox form. | Add On |
| Callbox change requests | |
| Callbox modification form Residents add, remove, and update people and directory details for their unit. | Included |
| Vehicles on callbox form Include vehicle add/remove alongside occupant changes in the same request. | Add On |
| Token vehicle self-service Residents update vehicles via a secure token link without opening a full callbox request. | Add On |
| Vehicle Lookup admin panel Staff vehicle search tools — included automatically when either vehicle SKU is licensed. | Add On |
| Submit → Your Access Control Vendor review Structured handoff to your access control vendor review path with Request Dashboard and stale reminders. | Included |
| Request history, status & cancel Residents see open and past requests and can withdraw an open callbox change when needed. | Included |
| Realtor expiration reminders Automated emails when realtor/directory entries are approaching expiration. | Included |
| Escalate to HOA on review Optional site toggle to show escalate controls and route to an escalation contact. | Site config (not a sold SKU) |
| Admin Board | |
| Home Lookup & Person Lookup Find units and people quickly without digging through the spreadsheet. | Included |
| Account Number Maintenance Maintain account numbers and related access credentials for homes. | Included |
| Access Management Control which staff may use licensed admin capabilities. | Included |
| Vendor codes Issue, expire, and manage temporary vendor gate codes from Admin Board. | Add On |
| Rental statistics Rental metrics and related admin views for communities that track rental permits. | Add On |
| Email Blast Send targeted community emails from Admin Board with audience filters. | Add On |
| Board & compliance modules | |
| Architectural Review (ARC) Resident ARC submissions and staff review workflows. | Add On |
| Board Vote Board voting and review tooling for association decisions. | Add On |
| Violations Violation entry, review, appeals, and outstanding dashboards. | Add On |
| Annual Meeting Meeting roster, ballot, and quorum configuration for annual association meetings. | Add On |
| Messaging | |
| Inline email for resident updates Core path collects email for updates when My Property is not licensed. | Included |
| SMS & Zapier Phone capture and SMS/Zapier integrations that cut across portal and admin flows. | Add On |
| Support | |
| Administrator support Work with Cooper Code during install and ongoing operation to resolve configuration and workflow issues. | Included with onboarding; additional hours available |
| Initial data load & cutover Import residents, credentials, and access sheet setup so the portal launches with clean account/PIN data. | Dynamically priced based on property size |
| Custom coding and features Community-specific workflows beyond the licensed matrix — designed and scoped with Cooper Code. | Varies — free consultation with product signup |
Not sure which modules fit?
Tell Alex about your gate vendor, vehicle policy, and whether you need ARC, votes, or violations. We’ll map Core plus the right add-ons to your community.